The Top 10 Sensible Assumptions About Communication
Category: Business Communication Skills (AR65)Originally Submitted on 11/25/2001.
1. As much as 80% of the message sent in communication, is nonverbal.
2. Assume the next message that you send will be misunderstood.
3. Don't worry about being clear; worry about being understood.
4. A word means exactly what you mean it to; and something completely different to another person.
5. The connotations of a word are just as important, perhaps moreso, than the meaning.
They are also idiosyncratic. They also cannot be found in a dictionary.
6. With anyone with whom you communicate regularly and intimately, there will develop a private language of shorthand references, special terms and private meanings, in which case the conventional meanings of words may disappear.
You're in a sense speaking your own foreign language.
7. If you are with someone, you are communicating. Whether you 'mean to' or not.
8. 87% of the information that reaches our brains comes in through our eyes.
9. Most people use words to hide meaning, not reveal it.
10. People have very different communication styles and sometimes they don't meet or match at all.
4 styles are driver, analyst, supporter and expresser.
About the Submitter
This piece was originally submitted by Susan Dunn, M.A., Clinical Psychology, Momentum Coaching, , who can be reached at sdunn@susandunn.cc, or visited on the web. Susan Dunn wants you to know: I coach clients to succeed by developing their EQ (emotional intelligence) and strengths--through coaching, assessments, ecourses and teleclasses. Email me for free ezine.
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