Coaching Tip: Be Transparent

Originally Submitted on 2/27/99.

Introduction

The client's situation is probably different from the coach's experience. It is important that we avoid mixing the two.

The Coaching Tip

One of the advantages of bringing life experience to coaching is that many of us have been in situations similar to those that our clients bring to the coaching session. We have survived, even conquered, and are pleased to be able to help others do the same. However, any similarities between a client's situation and the coach's past experience can at the same time be a disadvantage. It is very easy to allow our perception of our own experiences to overlay our perception of the client's situation. We may notice the similarities and overlook the differences.

The importance of LISTENING to the client without ANY preconceived notions about them or their situation can never be stressed too much. So as to become aware of what is really happening, and what resources the client has, or can develop, it is vital that the coach become TRANSPARENT. In other words, the window through which the client's situation is observed must in no way be colored by the coach's own past experiences.

Does this mean that as coaches we cannot use what we have learned? No. What it means is that FIRST we must become transparent so as to see, hear and feel the client's situation, know the client's resources (including those that are not yet known to the client), and comprehend the client's fears and desires. THEN, and only then, should we turn back to our own experiences and learning, so as to draw from them what will best assist the client.

If we start to draw on our own experiences too early, those experiences may color and distort the window through which we observe the client's situation. If that happens, we will not see it objectively, but subjectively, so that we may believe there are similarities to our own history that are not in fact there or that are not relevant. The coach may then propose strategies that have worked in the past, but that are not now appropriate.

First, become clear of your own history so as to learn the client's situation. THEN, if possible or necessary, apply your experience to aid the client. As much as possible, do not mix the two processes.

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